Archive multiple emails at once using Archive with Options

Is it correct that you cannot select multiple emails in Outlook and then use Archive with Options ? Every time I try to do this, the Archive with Options button greys out (in fact all the buttons do).

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0 Andrew Yeates over 2 years ago

You can drag them to the Copy to CRM folder on your sidebar to Mass Archive

https://support.sugarcrm.com/Documentation/Plug-ins/Sugar_Connect/Sugar_Connect_User_Guide_for_G_Suite/#Mass_Archive_via_Copy_to_CRM
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0 Greg Barrass over 2 years ago in reply to Andrew Yeates

This will archive them to a matching email address not, for example, a Case.
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0 Greg Barrass over 2 years ago in reply to Andrew Yeates

This will archive them to a matching email address not, for example, a Case.
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