Sugar Connect - Fails

Hi, is there any problems with Sugar Connect atm? With Outlook? (installed version). 
Our customer get error messages each time they wants to save a lead or a contact. They do have everything set up in outlook and have the sidebar etc. But when a new contact has mailed them and sugar connects says "Convert to lead or a contact" and we choose either one of them we always get an error message. But if we try AGAIN it works. So it feels like we need to do everything 2-3 times before it works. 

And when we used Quick save to Sugar it saves the email, but then it doesn't shows in the subpanel on that contact. 

The Errormessages we get is: