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20 Discussions
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Sugar Serve Answers & Best Practices
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Answered
For the Case Macro to work can the matching text be anywhere in the Subject Line ?
0
261
views
4
replies
Latest
11 days ago
by
Missy Brooks
Not Answered
My Notes Last 7 Days in Service Console
0
297
views
3
replies
Latest
23 days ago
by
Greg Barrass
Answered
Is there a Timeout Setting in Sugar
0
246
views
2
replies
Latest
2 months ago
by
Björn Canales Pfisterer
Discussion
Pre-register and submit your session ideas for ClubZone!
384
views
0
replies
Started
3 months ago
by
Alex Nassi
Not Answered
It is possible to Set an Inbound and Outbound Emails with 2 Factor Aunthentication?
0
232
views
1
reply
Latest
3 months ago
by
Greg Barrass
Not Answered
Whats the difference between exchange online and Exchange basic authentication?
0
424
views
1
reply
Latest
3 months ago
by
Rene Fromhold-Treu
Answered
Tasks not included in Interactions within Service Console
0
483
views
3
replies
Latest
3 months ago
by
Greg Barrass
Answered
Service Console Refresh Interval
0
363
views
3
replies
Latest
4 months ago
by
Greg Barrass
Not Answered
Zoom Phone Integration
0
373
views
1
reply
Latest
5 months ago
by
Dmytro Chupylka
Discussion
Best practices for new cases & Linking to contacts
814
views
6
replies
Latest
5 months ago
by
Greg Barrass
Suggested Answer
Adding pictures to a case
0
1114
views
13
replies
Latest
7 months ago
by
Sofia Jonsson
Answered
Use Business Hours in BPM
0
699
views
6
replies
Latest
7 months ago
by
Brenda Rossetto
Discussion
Make quick updates with Tile View
190
views
0
replies
Started
7 months ago
by
Brieanne Rowe
Suggested Answer
SugarBPM - email related users
0
872
views
4
replies
Latest
8 months ago
by
Dmytro Chupylka
Suggested Answer
limit cloud access via ip range
+1
1159
views
8
replies
Latest
8 months ago
by
André Lopes
Not Answered
Auto Increment field - SugarServe OnDemand
0
579
views
4
replies
Latest
8 months ago
by
Andre Serrazina
Answered
Using Shift Exceptions
0
441
views
1
reply
Latest
8 months ago
by
Brenda Rossetto
Discussion
How to Leverage Sugar Serve for Better Customer Service
616
views
0
replies
Started
9 months ago
by
Mihaela Chiurtu
Not Answered
What is the current uptime SLA for Sugar Serve?
0
431
views
1
reply
Latest
10 months ago
by
Harald Kuske
Not Answered
How to manage email flows with Sugar Serve
0
576
views
3
replies
Latest
11 months ago
by
Mathieu Rivière
