How do I prepare?

We want your teams to be able to experience the redesign the way that it was designed to be experienced - smooth and at ease!

Here are some suggestions we have for you:

1. Check out the new experience

Take 3 minutes to check out the User Interface redesign in a special preview instance, instructions here

If your developers manage your Sugar instance and you are not partnering with Sugar's Services Team or a Sugar Authorized Partner for development resources, view our complete Technical Guide Here
If an app or integration for Sugar uses a Module Loadable Package (MLP) that includes a custom Header or Footer, the following is needed:
- Refactoring your customization manually to use the new components accordingly.
- Updating your module manifest to indicate compatibility with Sugar 12.3 and greater
- Possibly maintaining two versions of your addon/MLP (prior to 12.3 and 12.3+)
- If you do not have a sandbox environment, please email support@sugarcrm.com to request one