Disabling Support for TLS 1.1

On 10/26/2019, SugarCRM will be disabling support for TLS versions 1.1 and older in SugarCloud. To learn more about this change and TLS, please review Blocking TLS v1.1 and earlier in SugarCloud in the Dev Club blog.

Here at SugarCRM we understand the value of your customer information. It is one of our highest priorities as an organization to ensure the integrity, confidentiality and availability of your customer data. A critical part of data protection is remaining current with the latest industry standards for web security.

As you may know, TLS (Transport Layer Security) is the encryption protocol used to secure the connection between browsers and web applications. As TLS continues to evolve with enhancements to security and performance, organizations need to continue to adopt the latest versions of the protocol. In fact, next year, all of the major browsers will be retiring support for TLS 1.0 and 1.1.

Please be aware that as of 10/26/2019, connections using TLS v1.1 or older will no longer be supported. If you are unsure as to whether your organization is affected by this change, or if you have any other questions, please file a case or email support@sugarcrm.com.