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All Recent Product Updates
  • Andrew Blue
    Sugar Connect issues with Windows desktop Outlook
    14 hours ago
  • Club Concierge
    Mobile App Version 54.0 is Live
    3 days ago
  • Katie Moss
    Coming Soon: Enterprise 13.0 On-Prem Upgrade!
    6 days ago
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  • Managed Storage for existing* customers FAQ (Frequently Asked Questions)

    Chris OConnell
    Chris OConnell
    *Customers that purchased Sugar Products prior to Feb 1, 2022   We understand you have questions and we have answers. Browse some of the frequently asked questions below. If you don't find your answer, please email support@sugarcrm.com...
    • 17 Mar 2022
  • SugarCloud Region Migration FAQ

    Vandita  Arora
    Vandita Arora
    This document lists the Frequently Asked Questions(FAQs) related to SugarCloud migration of your instance(s) to SugarCloud EU-Frankfurt. Table of Contents Why is my instance being migrated? Can I reschedule my migration to the new region? Is ther...
    • 28 Jun 2021
  • SugarIdentity 4.4 (December 1, 2020) is now Available

    Chris OConnell
    Chris OConnell
    SugarIdentity allows customers to securely manage user identities as well as access to applications and services in the SugarCRM ecosystem. SugarIdentity provides a federated identity solution based on industry standards and supports comprehensive si...
    • 1 Dec 2020
  • SugarIdentity 4.1 (October 20, 2020) is now available.

    Chris OConnell
    Chris OConnell
    As a capability within SugarCloud, SugarIdentity allows customers to securely manage user identities as well as access to applications and services in the SugarCRM ecosystem. SugarIdentity provides a federated identity solution based on industry stan...
    • 20 Oct 2020
  • SugarIdentity 4.0 (October 6, 2020) is live

    Chris OConnell
    Chris OConnell
    SugarIdentity is an Identity Management capability of SugarCloud and it allows customers to securely manage user identities as well as access to applications and services in the SugarCRM ecosystem. SugarIdentity provides a federated identity solution...
    • 7 Oct 2020
  • SugarIdentity FAQ

    Vandita  Arora
    Vandita Arora
    This document lists the Frequently Asked Questions(FAQ’s) related to SugarIdentity. What is SugarIdentity? If my instance is configured to use SAML/LDAP, what should I expect when my SugarCloud instance is migrated to SugarIdentity? Will I...
    • 10 Feb 2020
  • Disabling Support for TLS 1.1

    Alex Nassi
    Alex Nassi
    On 10/26/2019, SugarCRM will be disabling support for TLS versions 1.1 and older in SugarCloud. To learn more about this change and TLS, please review Blocking TLS v1.1 and earlier in SugarCloud in the Dev Club blog.Here at SugarCRM w...
    • 26 Jul 2019
  • Sugar On-Demand is now Sugar Cloud

    Samer Baroudi
    Samer Baroudi
    SugarCRM was founded on the basic premise that your CRM should be flexible. From the outset, part of that product design philosophy was to offer flexibility in the way of deployment. That is, to give you the ultimate choice of where and how to setup...
    • 10 Aug 2018
  • Webinar: Sugar Cloud Upgrade Best Practices [Recording]

    Samer Baroudi
    Samer Baroudi
    sugarclub.sugarcrm.com/.../6036.7a13a785e14fb_5F00_Get_5F00_Ahead_5F00_of_5F00_Quarterly_5F00_Sugar_5F00_Cloud_5F00_Releases_5F00_with_5F00_Upgrade.mp4Attached here are the webinar slides.
    • 5 Jul 2018