Providing Customers with a secure and stable environment is a top priority for Sugar. From September to November 2023, for customers running in SugarCloud, we will be upgrading the PHP version that underpins the running of SugarCRM instances to the l...
What is PHP?
Why are you upgrading PHP?
What is Sugar doing as part of the PHP Library Upgrade?
We received an email with a ‘compatibility report’ that contains a lot of technical detail. What does it mean?
The notification I received s...
*Customers that purchased Sugar Products prior to Feb 1, 2022
We understand you have questions and we have answers. Browse some of the frequently asked questions below. If you don't find your answer, please email support@sugarcrm.com...
This document lists the Frequently Asked Questions(FAQs) related to SugarCloud migration of your instance(s) to SugarCloud EU-Frankfurt.
Table of Contents
Why is my instance being migrated?
Can I reschedule my migration to the new region?
Is ther...
SugarIdentity allows customers to securely manage user identities as well as access to applications and services in the SugarCRM ecosystem. SugarIdentity provides a federated identity solution based on industry standards and supports comprehensive si...
As a capability within SugarCloud, SugarIdentity allows customers to securely manage user identities as well as access to applications and services in the SugarCRM ecosystem. SugarIdentity provides a federated identity solution based on industry stan...
SugarIdentity is an Identity Management capability of SugarCloud and it allows customers to securely manage user identities as well as access to applications and services in the SugarCRM ecosystem. SugarIdentity provides a federated identity solution...
This document lists the Frequently Asked Questions(FAQ’s) related to SugarIdentity.
What is SugarIdentity?
If my instance is configured to use SAML/LDAP, what should I expect when my SugarCloud instance is migrated to SugarIdentity?
Will I...
On 10/26/2019, SugarCRM will be disabling support for TLS versions 1.1 and older in SugarCloud. To learn more about this change and TLS, please review Blocking TLS v1.1 and earlier in SugarCloud in the Dev Club blog.Here at SugarCRM w...
SugarCRM was founded on the basic premise that your CRM should be flexible. From the outset, part of that product design philosophy was to offer flexibility in the way of deployment. That is, to give you the ultimate choice of where and how to setup...
