Service Interruptions

We are currently addressing an issue in our cloud environment where instances hosted on Sugar Market EU are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the Identifyi...

We are currently addressing an issue in our cloud environment where instances hosted on the Multiple Services Hosted on Singapore stack are currently experiencing performance issues. For information on identifying the stack where your instance i...

Hi All, On Saturday, February 4th, beginning at 04:00 AM Eastern time, the Operations team will be performing maintenance to the SugarConnect environment that is expected to incur some downtime for our customers. Maintenance is expected to be comple...

Hi All, On Saturday, February 4th, 2023, the Operations team will be performing maintenance to the SugarCloud environment that is expected to incur some downtime for our customers. This work will occur during our scheduled weekly maintenance win...

We are currently addressing an issue in our cloud environment where instances hosted on Cloneus01 are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the Identifyin...

We are currently addressing an issue in our cloud environment where instances hosted on Sugar Market Mail App EU are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review...

We are currently addressing an issue in our cloud environment where instances hosted on Mtpremiumus03 are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the...

We are currently addressing an issue in our cloud environment where instances hosted on "mothership on-demand us03" are currently experiencing performance issues. Our Operations team is aware of this issue and is actively working towards re...

Hi All, On Saturday,  January 28th, 2023, the Operations team will be performing maintenance to the SugarCloud environment that is expected to incur some downtime for our customers. This work will occur during our scheduled weekly main...

We are currently addressing an issue in our cloud environment where instances hosted on US region are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the Identifyin...