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  • [2023-02-07, 01:40 AM UTC] Known Cloud Issues - Sugar Market EU

    Istvan Szilagyi (ic)
    Istvan Szilagyi (ic)
    We are currently addressing an issue in our cloud environment where instances hosted on Sugar Market EU are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the Identifyi...
    • 7 Feb 2023
  • [2023-02-06, 10:25:11 AM UTC] Known Cloud Issues - Multiple Services Hosted on Singapore

    Rudolf Fedor
    Rudolf Fedor
    We are currently addressing an issue in our cloud environment where instances hosted on the Multiple Services Hosted on Singapore stack are currently experiencing performance issues. For information on identifying the stack where your instance i...
    • 6 Feb 2023
  • SugarConnect Maintenance Scheduled for Saturday, February 4th, 2023

    Rudolf Fedor
    Rudolf Fedor
    Hi All, On Saturday, February 4th, beginning at 04:00 AM Eastern time, the Operations team will be performing maintenance to the SugarConnect environment that is expected to incur some downtime for our customers. Maintenance is expected to be comple...
    • 1 Feb 2023
  • SugarCloud Maintenance Scheduled for Saturday, February 4th, 2023

    Rudolf Fedor
    Rudolf Fedor
    Hi All, On Saturday, February 4th, 2023, the Operations team will be performing maintenance to the SugarCloud environment that is expected to incur some downtime for our customers. This work will occur during our scheduled weekly maintenance win...
    • 1 Feb 2023
  • [2023-02-01, 02:10 PM UTC] Known Cloud Issues - Cloneus01

    Rudolf Fedor
    Rudolf Fedor
    We are currently addressing an issue in our cloud environment where instances hosted on Cloneus01 are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the Identifyin...
    • 1 Feb 2023
  • [2023-02-01, 09:24 AM UTC] Known Cloud Issues - Sugar Market Mail App EU

    Norbert Nagy
    Norbert Nagy
    We are currently addressing an issue in our cloud environment where instances hosted on Sugar Market Mail App EU are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review...
    • 1 Feb 2023
  • [2023-02-01, 08:22 AM UTC] Known Cloud Issues - Mtpremiumus03

    Norbert Nagy
    Norbert Nagy
    We are currently addressing an issue in our cloud environment where instances hosted on Mtpremiumus03 are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the...
    • 1 Feb 2023
  • [2023-02-01, 04:04 AM UTC] Known Cloud Issues - "mothership on-demand us03"

    Razvan Dorca (ic)
    Razvan Dorca (ic)
    We are currently addressing an issue in our cloud environment where instances hosted on "mothership on-demand us03" are currently experiencing performance issues. Our Operations team is aware of this issue and is actively working towards re...
    • 1 Feb 2023
  • SugarCloud Maintenance Scheduled for Saturday, January 28th, 2023

    Tinca Florin
    Tinca Florin
    Hi All, On Saturday,  January 28th, 2023, the Operations team will be performing maintenance to the SugarCloud environment that is expected to incur some downtime for our customers. This work will occur during our scheduled weekly main...
    • 25 Jan 2023
  • [2023-01-21, 7:40 PM UTC] Known Cloud Issues - Sugar Discover US

    Razvan Dorca (ic)
    Razvan Dorca (ic)
    We are currently addressing an issue in our cloud environment where instances hosted on US region are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the Identifyin...
    • 21 Jan 2023
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