<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://sugarclub.sugarcrm.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Live Learning Sales-i 25: Logging Activity &amp; Managing Customer Engagement</title><link>https://sugarclub.sugarcrm.com/explore/help-forums/sales-i/c/e/6393</link><description>&lt;p&gt;Ready to take control of your call activity and stay one step ahead of your day? Join us for an interactive Live Learning session where we’ll explore Interactions in Sales-i 25 and show you how to efficiently manage customer engagement.&lt;/p&gt;
&lt;p&gt;In this session, you’ll learn how to schedule planned calls, log unplanned activity, generate call lists, and manage interaction statuses—all while understanding key differences from Sales-i Classic and discovering productivity tips to maximize your efficiency.&lt;/p&gt;
&lt;p&gt;Whether you're planning ahead or logging activity on the fly, this session will help you streamline your workflow, stay organized, and ensure no customer interaction slips through the cracks.&lt;/p&gt;
&lt;h2&gt;What You’ll Gain:&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Confidence navigating the Interactions workspace in Sales-i 25&lt;/li&gt;
&lt;li&gt;A clear process for creating and scheduling planned calls&lt;/li&gt;
&lt;li&gt;Simple steps to log and complete unplanned activity in real time&lt;/li&gt;
&lt;li&gt;Faster, more efficient ways to generate and manage call lists&lt;/li&gt;
&lt;li&gt;Best practices for maintaining clean, consistent, and actionable customer activity&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;What We’ll Cover:&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Interactions overview and key functionality&lt;/li&gt;
&lt;li&gt;Creating, scheduling, and managing planned calls&lt;/li&gt;
&lt;li&gt;Logging and completing unplanned activity in real time&lt;/li&gt;
&lt;li&gt;Generating call lists, managing interaction statuses, and applying productivity tips&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Why Attend?&lt;/h2&gt;
&lt;p&gt;If you want to save time, improve visibility into your customer interactions, and work more efficiently day-to-day, this session is for you.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://sugarcrm.zoom.us/webinar/register/WN_31qIP16iQvCp4FSgEQ-W_w" rel="noopener noreferrer" target="_blank"&gt;Save your seat today and start making every call count.&lt;/a&gt;&lt;/p&gt;</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator></channel></rss>