Sugar Outlook connector - Autofill

RE: Sugar Outlook connector - Autofill

Norm Bonenfant — Tue, 14 Jan 2025 14:05:46 GMT

Unfortunately, going through the forum and disabling the features in edge did not seem to work.

RE: Sugar Outlook connector - Autofill

Michael Gillingham — Thu, 26 Dec 2024 18:22:24 GMT

Nord is indeed correct. Sugar Connect utilizes Webview 2 in Outlook (desktop) to facilitate much of the required functionality that Sugar Connect needs. This means that some of the stock features of Edge, like you discovered with auto-complete / auto-fill, can show up in Sugar Connects various search fields.

If you find a solution using the forum link that Nord provided, please let us know. I would love to document this internally in case it comes up again in the future.

RE: Sugar Outlook connector - Autofill

Nord Herida — Wed, 18 Dec 2024 14:58:15 GMT

Hi Norm,

I just did a quick Google search about autofill, and it’s still enabled, even though others have disabled it completely on Edge.

Here’s a forum link on Microsoft where people wanted to delete all autofill data even though it was disabled on their settings page:

answers.microsoft.com/.../d55f4f33-adf7-4bdf-929a-d75235f837a0

I can see that people have posted some answers there. Could you please give them a try?

RE: Sugar Outlook connector - Autofill

Norm Bonenfant — Wed, 18 Dec 2024 14:29:45 GMT

Thank you for your answer. Since I don't use edge, I am fine with eliminating the autofill altogether. I have disabled it in Edge but that did not seem to fix the issue.

RE: Sugar Outlook connector - Autofill

Nord Herida — Wed, 18 Dec 2024 10:03:28 GMT

Hi Norm,

It appears like Edge autofill is enabled in your attached screenshot.

Since the pop-up iframe is likely using Edge (I believe), you should be able to disable autofill for pop-out windows and the entire browser. I recall you mentioning that you attempted to stop Edge Autofill, but did you mean to completely disable the setting or something else?