Adding contacts to a target list - only single selection available

RE: Adding contacts to a target list - only single selection available

Gary Smart — Fri, 18 Aug 2017 01:01:41 GMT

Thanks, that's a great help to start investigating what's going on in our instance.

Gary.

SOLUTION

We had a default Contact level filter defined in custom/modules/Contacts/clients/base/fields/link-action.js that was being used across all modules. It was built from a code sample that was most likley copied and pasted from the Sugar support docs.

Changing the layout property as below gave us multi-selection again.

app.drawer.open({    
    layout: 'multi-selection-list-link, <!---- CHANGED THIS from selection-list (Radio buttons) to multi-selection-list-link (Checkboxes).   
       context: {        
           module: 'Accounts',
           filterOptions: filterOptions,
           parent: this.context
     }
});

RE: Adding contacts to a target list - only single selection available

André Lopes — Thu, 17 Aug 2017 11:24:55 GMT

ProspectLists is the real module behind the module label Target List.

Definitely something has changed.

According to my research it seems the panel-top-for-prospectlists for Contacts has been customized the way the button 'select_button' has a new type instead of 'link-action'. The button type 'link-action' (defined at clients/base/fields/link-action) implements the layout 'multi-selection-list-link' where you can select several records from rendered list, but somehow it has changed for Contacts subpanel under ProspecLists.

Regards

RE: Adding contacts to a target list - only single selection available

Gary Smart — Thu, 17 Aug 2017 00:14:43 GMT

Hi,

Thanks, but I do not really understand what you mean.

Can you provide me any more information/pointers on how I get the the multi-select to work?

You mention ProspectLists, however, we have not made any changes to any files such as ProspectLists.php

Thanks again,

Gary.

RE: Adding contacts to a target list - only single selection available

André Lopes — Wed, 16 Aug 2017 12:00:51 GMT

Hi Gary Smart

I believe someone customized the view selection-list for Contacts under ProspectLists once the default behavior is a multi selection list.

I just tested it on fresh installations of ENT 7.8.2.1 and 7.9,1.0.

Kind regards