PHP Fatal error:  Cannot redeclare class TrimText in /custom/modules/Accounts/trim_text.php on line 15

Hi Rob Morin 

The script /var/www/virtual/crm.hardent.com/custom/modules/Accounts/trim_text.php is being included twice on saving the Contact/Account.

Can you provide us the content of such script and also can you scan your SugarCRM instance looking for any reference to such script?

Best regards

Hi Rob Morin 

The script /var/www/virtual/crm.hardent.com/custom/modules/Accounts/trim_text.php is being included twice on saving the Contact/Account.

Can you provide us the content of such script and also can you scan your SugarCRM instance looking for any reference to such script?

Best regards

In versions 7.9 and beyond, I faced a similar error.

After issuing

$grep -rnw . -e 'class class_name'

I have found something like

./modules/class_name/class_name.php:16:class class_name extends class_name_sugar {
./custom/modulebuilder/builds/class_name/SugarModules/modules/class_name/class_name.php:16:class class_name extends class_name_sugar {

So we had 2 classes under the sugarCRM root

for custom packages, this issue was linked to the composer.json .

Solving

It was necessary updating it as following:

In file "composer.json" (root directory) locate the "exclude-from-classmap" array and add an entry of:
"/custom/modulebuilder/**"

In SugarCRM root dir, run "composer update -o --no-dev" to deploy the new dependencies.

Clear the cache folder

And that was it! 

I would like to thanks the SugarCRM Support Team who came out with the solution.