Under Review
over 1 year ago

Can I disable saving all attachments to Note records for inbound emails?

OK, I understand that the capability of extracting attached documents from an archived email might be a reasonable feature. However, it doesn't make sense if all attachments (plus all embedded images, including signatures and logos) are always extracted, which results in an exploding number of Note records (and redundant data). Especially if you use automated email archiving or group email accounts. Is it necessary? 

Another question for SugarCRM: When I send an email to support@sugarcrm.com, is the email automatically stored in Sugar? Is it accomplished by SNIP or by the scheduler? Do you really eat your own dogfood? :)