Deleting contacts after x years with SugarBPM

Hi,

I am wondering if it is possible to set up SugarBPM so that It automatically deletes contacts (the whole profile of that person) after a set number of years? I am wondering because of GDPR. 

Thanks in advance!

Rob

Parents
  • Hi Robin

    Please note it should be enough to wipe out PII fields only, not the whole record.
    But if you like to delete the record, is there a criterion for selecting contacts to delete? e.g. consent is expired? or delete the contact x years old (from createdate), regardless of the contact's timeline in CRM?

    WBR,

    Dmytro



    Best Regards,
    Dmytro Chupylka

    integroscrm.com
    We make work in Sugar CRM system faster, more convenient and efficient

Reply
  • Hi Robin

    Please note it should be enough to wipe out PII fields only, not the whole record.
    But if you like to delete the record, is there a criterion for selecting contacts to delete? e.g. consent is expired? or delete the contact x years old (from createdate), regardless of the contact's timeline in CRM?

    WBR,

    Dmytro



    Best Regards,
    Dmytro Chupylka

    integroscrm.com
    We make work in Sugar CRM system faster, more convenient and efficient

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