I just had it all figured out and was using thank you letters and other marketing letters to current clients as well as prospecting letters. Since it's no longer supported, what ways are you sending letters from Sugar?
Thanks. I did figure out how to do that but it is very cumbersome. Maybe I don't fully understand how to use it. What I previously did was run a report on new clients from the month and then mail merged all for a thank you letter. Now I have to run the report and then go into Word and search each individual and put them in the merge. Is there a better way? We have many other cross-sale letters we also would do that for with prospects but again would be much more inefficient. Any thoughts other than having to spend more money on other solutions? Or if that's what i need to do, any recommendations on who can do this? Thanks for the response.