IE display an empty page when I type the site address. Could you please let me know how to fix it? thank you and best regards
IE display an empty page when I type the site address. Could you please let me know how to fix it? thank you and best regards
Please always specify your sugar version with hosted or on-premise for quicker help.
If you are using on-premise or self-hosted Sugar, you need to check your sugarcrm.log and apache error log.
The quickest way to do that to edit index.php and put these 2 magical lines on top where actual PHP code starts and then refresh your page.
ini_set('display_errors',1);
error_reporting(E_ALL);
There are additional troubleshooting options, including Ashish Dwivedi's suggestion, in this Knowledge Base article: Troubleshooting Blank Pages and Partial Page Loads. Hopefully these help!
There are additional troubleshooting options, including Ashish Dwivedi's suggestion, in this Knowledge Base article: Troubleshooting Blank Pages and Partial Page Loads. Hopefully these help!