TypeError when adding dashlets to home page

Hi All,
While adding dashlets on Home page I am getting erro in console(fire bug) like that,
TypeError: document.getElementById(...) is null

How do I fix that??????

Looking forward for reply.....

Thanks & Regards
Sumit Sahay

0 Sumit Sahay over 6 years ago

Hi All,
Is there any number of restriction on dashboard???

While adding dashlets on Home page I am getting erro in console(fire bug) like that,
TypeError: document.getElementById(...) is null

Looking forward for reply.....

Thanks & Regards
Sumit Sahay
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0 Sumit Sahay over 6 years ago

Any thought...
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0 Sumit Sahay over 6 years ago

Hi All,
My Dashlets sometimes working sometimes not, sometime it give me the error in firebug like below,

document.getElementById(...) is null

Line 81

Is there a way to resolve the issue?????

Thanks & Regards
Sumit Sahay
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0 Sumit Sahay over 6 years ago

document.getElementById(...) is null

????
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0 Sumit Sahay over 6 years ago

Hi All,
Can somebody do some idea here in this thread?

The issue is like that, some times the add dashlets is working and some times its not...

and while login to the page some times the dashlets are coming and sometimes its not and whenever I do the refresh the instance again it appears...

when it is not working I am getting in the firebug the below things like that,

NetworkError: 500 Internal Server Error - NetworkError: 500 Internal Server Error - https://myinstancename.com/index.php?module=Home&action=index&changeHome=true&asolRole=default&asolRoleCopy=&rolePriority=0&tabId=1&hideTabButtons=true&customHome=0

Is there any idea regarding this?????

Looking forward for reply.....

Thanks & Regards
Sumit Sahay
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0 Sumit Sahay over 6 years ago

Any thought here on this thread?????
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0 Sumit Sahay over 6 years ago

Any thought here on this thread?????
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0 Sumit Sahay over 6 years ago

Hi All,
I am not able to add dashlets on Home page, as in the browser one type error is coming as below,

if((num_dashlets)>=SUGAR.mySugar.maxCount){alert(SUGAR.language.get('app_strings','LBL_MAX_DASHLETS_REACHED'));return;}
ajaxStatus.showStatus(SUGAR.language.get('app_strings','LBL_LOADING'))

Can anybody have any clue in this regard?????

Thanks & Regards
Sumit Sahay
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0 Alex Nassi over 6 years ago in reply to Sumit Sahay

Hi Sumit,

Have you tried navigating to Admin > System Settings and raising the "Maximum number of Sugar Dashlets on Homepage" setting? By default, this is set to 15, but you should be able to raise this, assuming you're trying to add a 16th dashlet to your home page. When hitting this limit, you should see an error like this as well:

However, this popup looks to be the error being called in the message you posted above.

I hope this helps.

-Alex

SugarCRM | Sr. Community Manager
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0 Sumit Sahay over 6 years ago in reply to Sumit Sahay

Hi Alex Sir,
I did the same thing on config_override.php,

$sugar_config['max_dashlets_homepage'] = '100';

then did repair then it works, then I did logout and login again the same thing is happened and I am unable to add the dashlets but whenver did the repair it worked.

Is there thing I am missing in this regard?????

Looking for your reply.....

Thanks & Regards
Sumit Sahay
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