Privacy policy sample

Hi All

We're currently revising our data processing tools to be prepared for EU GDPR by end of May. For that reason, I'm re-writing our general privacy policy which should explicitly include each of our tools.

Since SugarCRM is one of our most frequently used marketing tools, I definitely need to explain the processing and collection of data through it. 

I wonder if there is any sample available from Sugar's side that could be used within a privacy policy? I already took a look at the dedicated EU GDPR section here in the community but couldn't find anything related.

Best regards

Nicolas

Parents
  • Hi Nicolas A,

    I don't think SugarCRM itself is the tool you need to look for. OFC SugarCRM is processing data and you need to prove if you are storing data like "race", "religion" etc which are especially protected by the GDPR but keep in mind:

    SugarCRM is not colecting data, it stores and uses it. You need to act before the data comes in i.e. your website, lead sources etc. Prepare yourself for GDPR by having processes ready that can manage a request from an individual that is asking you about its data that has been saved and used (how?) somewhere in your company. Have a workflow/checklist ready for handling those requests, put in aprovals and hiding data rules according to the GDPR.

    And many more....

    Cheers

    Björn Canales Pfisterer

    Technical Support Manager

    provalida GmbH

  • Nicolas

    Sugar does not provide any samples as each company can have their own set of policies. Privacy policy is subject to your company's business and procedures. You should consult a legal counsel who can help you in crafting the privacy policy. 

    Deepak Deolalikar

    Deepak Deolalikar

    Senior Director Product Management

  • Hello everyone, 

    This question is being moved to a new community space, Enterprise & Professional. Please direct any additional feedback and questions about data privacy to that space, and be sure to follow it as well so you can stay informed on any new content that is communicated out from SugarCRM regarding data privacy. We will be adding additional information to that space shortly as it becomes available!

    -Alex

    SugarCRM | Sr. Community Manager

Reply
  • Hello everyone, 

    This question is being moved to a new community space, Enterprise & Professional. Please direct any additional feedback and questions about data privacy to that space, and be sure to follow it as well so you can stay informed on any new content that is communicated out from SugarCRM regarding data privacy. We will be adding additional information to that space shortly as it becomes available!

    -Alex

    SugarCRM | Sr. Community Manager

Children
No Data