Sugar Summer '19 has been released and is now available for all Sugar cloud customers. The Summer '19 release changes the game by introducing Sugar’s robust suite of customer experience solutions, emp...
Sugar 9.0.1 is now available for all customers running Sugar's on-premise release (see: annual release model).This release addresses issues identified in prior releases. Please review the 9.0.1 release notes using the following links t...
Sugar 9 has been released and is now available for all on-site customers. Empowering our customers to accelerate sales is at the heart of our new Sugar 9 release. As a business accelerator and innovator, our mandate is to co...
Sugar Spring '19 (9.0) has been released and is now available for all Sugar cloud customers. This release represents the next step in the SugarCRM quarterly feature delivery model, providing accelerated delivery of new innov...
SugarCRM has released version 8.0.3 for all editions and is available for download to on-site customers. At SugarCRM, we consider data security and the protection of your private information our highest priority. This l...
Sugar Winter '19 is now live and available for all customers hosted in the Sugar Cloud environment. Winter '19 is the next step in our core Sugar Cloud updates (New Sugar Release Process), providing accelerated delivery of new innovatio...
SugarCRM has released version 8.0.2 for all editions. The 8.0.2 release is available for download to On-Premise customers. This latest release addresses issues identified in prior releases of Sugar and includes important security upda...
SugarCRM has released version 7.9.5 for all editions. The 7.9.5 release is available for download to On-Premise customers and has automatically been applied to 7.9 customers in the SugarCloud environment. This latest release addresses issues id...
Sugar 7.9 will reach its End-of-Life (EOL) date on November 15th, 2018, meaning SugarCRM will no longer be providing customer support, maintenance patches, or bug fixes for 7.9. All customers deployed On-Premise and sti...
Sugar Fall '18 is now live and available for all customers hosted in the Sugar cloud environment. Fall '18 is the next step in our core Sugar Cloud updates, providing accelerated delivery of new innovations for cloud customers, as well as he...
Sugar 8.0.1 is now available for all customers using Sugar's on-premise product. Sugar 8.0.1 includes updates to the Data Privacy enhancements added in the Sugar 8 release.With this release, erasing personal information via the Da...
Sugar Summer '18 is now live and available for all customers hosted in the Sugar cloud environment. Summer '18 is the next step in our core Sugar quarterly feature delivery model, providing accelerated delivery of new innovations f...
Frequently Asked Questions - Sugar cloudSugarCRM is helping its customers on cloud by implementing many business process changes to address security and contractual requirements specified in GDPR. If you are a SugarCRM customer hosted in our Sugar c...
Sugar Spring '18 and Sugar 8 have been released and are now available for all cloud and on-premise customers. These releases represent the next step in our core Sugar quarterly feature delivery model, providing accelerated deliver...
Perhaps you’ve been in the camp of believing that the tech industry’s heightened focus on data privacy and GDPR is a little overblown? If so, I understand. At times, GDPR compliance has seemed like a major inconvenience and nothing more....
How will the Sugar product address GDPR requirements?Data Privacy has always been a strategic differentiator for SugarCRM, and GDPR is no different. We are excited about the changes to the core Sugar product in order to further enable our customers ...
How is personal information protected on Sugar cloud?SugarCRM has put in place plans to protect our customers’ data in the cloud and has the processes necessary to perform our obligations as data processor.We have implemented policies, and pla...
What admin settings or configurations are needed?Data Privacy ModuleEnable this module in the admin section under “Display Modules and Subpanels”. The DP module is related (M:M) with the leads, contacts, accounts and targets module. The ...
What is GDPR?General Data Protection Regulation (GDPR) is a data privacy regulation enacted by the European Parliament, European Commission and the Council of the European Union. The regulation provides significant protections for privacy of pe...
In Sugar's Winter '18 release we introduced a new dashlet that helps users navigate and search the product catalog and add items to a quote easily without leaving the quotes UI (see this blog post for more information). There are many ...
SugarCRM has released version 7.9.4.0 for all editions. The 7.9.4.0 release is available for download to on-site customers and has automatically been applied to 7.9 customers in the Sugar cloud environment. This latest release addresses issues ...
Sugar 7.8 reached its End-of-Life (EOL) date on March 31st, 2018, meaning SugarCRM will no longer be providing customer support, maintenance patches, or bug fixes for 7.8. Sugar 7.8 previously received an EOL extension, ...
Personal data is valuable, and it’s easier than ever to obtain. Since the onset of the digital revolution, consumers have made it very easy for companies to sweep up a great detail of data about themselves and their activities.While all this d...
Let’s start this post with some good news: GDPR won’t be the end of data-driven marketing. In fact, it may help companies be more effective because they’ll more often be working with people that have indicated they are “ok&rd...
