Hello everybody! My team and I wanted to use the First Response fields that are available in Sugar 10. We were planning to use it to get a better view of SLAs and deliver better customer experience. Following the documentation we found that Business…

I have created one process definition and activated. In PD it check for the Module's related module. If related module has some specific values then process trigger mail to user. I am creating records in Target module through API. I have set it for…