By default, the "Email Status" of Inbound emails are set to "Unread". I'm hoping to get some ideas on how we can automate the status change when the following actions are taken:
Change the status to "Read" when the assigned user goes to the detail…
Dear all,
I built a custom Module which should represent better our company structure in CRM. The repository of these data are in an external database. Out from there I built an API interface witch brings the data to CRM. I have experience on this,…