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Security Group subpanel not showing in main modules

Hachim IDRISSI
over 3 years ago

Hello Everyone,

Security Groups subpanel is not showing in main modules such as Accounts, the relationship and the subpanel are both appearing in studio, but not in the detail view of the account. When I checked my log I found this :

Bad subpanel definition, it has incorrect value for get_subpanel_data property securitygroups.

Do you have any explanation about this ?

I am using Sugar Version 6.5.24

Thank you !

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  • 0 over 3 years ago

    Hi Hachim IDRISSI 

    This error happen when SugarCRM can not load the relationship from subpanel definition, so there is any misconfiguration on either link field or relationship itself.

    Can you kindly share the vardefs section of link fields and relationship between Accounts and SecurityGroups?

    Kind regards

    André Lopes
    Lampada Global
    Skype: andre.lampada
  • 0 over 3 years ago in reply to AndrĂ© Lopes

    Hello André Lopes, 

    Thank you for your quick answer, here is what I found :

    >> In modules/Accounts/metadata/subpaneldefs.php :

    'securitygroups' => array(
    'top_buttons' => array(array('widget_class' => 'SubPanelTopSelectButton', 'popup_module' => 'SecurityGroups', 'mode' => 'MultiSelect'),),
    'order' => 900,
    'sort_by' => 'name',
    'sort_order' => 'asc',
    'module' => 'SecurityGroups',
    'refresh_page' => 1,
    'subpanel_name' => 'default',
    'get_subpanel_data' => 'SecurityGroups',
    'add_subpanel_data' => 'securitygroup_id',
    'title_key' => 'LBL_SECURITYGROUPS_SUBPANEL_TITLE',
    ),

    I didn't find any vardefs for this !!

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  • 0 over 3 years ago in reply to AndrĂ© Lopes

    Hello André Lopes, 

    Thank you for your quick answer, here is what I found :

    >> In modules/Accounts/metadata/subpaneldefs.php :

    'securitygroups' => array(
    'top_buttons' => array(array('widget_class' => 'SubPanelTopSelectButton', 'popup_module' => 'SecurityGroups', 'mode' => 'MultiSelect'),),
    'order' => 900,
    'sort_by' => 'name',
    'sort_order' => 'asc',
    'module' => 'SecurityGroups',
    'refresh_page' => 1,
    'subpanel_name' => 'default',
    'get_subpanel_data' => 'SecurityGroups',
    'add_subpanel_data' => 'securitygroup_id',
    'title_key' => 'LBL_SECURITYGROUPS_SUBPANEL_TITLE',
    ),

    I didn't find any vardefs for this !!

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