3g mobile internet-Unable to get login page of sugarcrm

Hi All,

               One of our crm users has used 3 g mobile internet and accessed the sugar but he is unable to get the login page.

It only shows loading.

            Can any one please suggest how can we fix this.It is a bit urgent


Sidhu    Lori Arce Shijin Krishna Ishani Lad Angel Magana