Workflow Error: This action cannot be executed. Edit the action so that all of the fields and field values are valid

Question

Hi all,

I have workflow and got some error.

After I edited then save error gone and no error in sugar log and php log.

why? any idea?

I think may be some field conflict but not sure no clue.

Sugar Ent 7.7.1.1

Thanks,

May

Autchara Chaiprom · Accepted Answer

Hello May,

This error typically occurs under one of two circumstances:

1. One of the fields that the Action is trying to modify no longer exists.

2. One of the values that the Action is trying to set is not valid for its field.

Solving number 1 can be done by opening a new tab in your browser then navigating to Admin > Studio > Cases > Fields. Compare the fields in the Workflow's Action with the fields that are in the field list. If there is a field in the Workflow Action that doesn't exist in the field list, remove it from the Workflow Action.

Solving number 2 can be difficult, but I would start with any drop down fields in the Workflow Action. If you are trying to set that field to a value that no longer exists, or has changed, in the drop down list, that would cause this error to occur.

Regards,

Dan Kallish

Advanced Support Engineer

SUGARCRM

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