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Sugar API - create contact, quote

Jakub Dreksler

Hello, on one of my client's websites, we are using Zapier + SugarCRM (Zapier sends requests to Sugar in given situations). Now we want to get rid of the Zapier layer and send requests directly from the website to SugarCRM to create Contacts or Cases.

I'm checking the API documentation (https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_11.3/Integration/Web_Services/REST_API/Endpoints/) but I can't find a way to create Sugar Contact or Case. To be sure we are on the same side, I mean those two options that can be found in Sugar dashboard:

Contact - /resized-image/__size/1000x750/__key/communityserver-discussions-components-files/54/pastedimage1673090882595v1.png

Quote - /resized-image/__size/1000x750/__key/communityserver-discussions-components-files/54/pastedimage1673090925996v2.png

My question is if that's even possible to do with a Sugar API? Ideally, I'd like to send all required details in a POST request and that should create contact/case.

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  • 0 in reply to Andre Serrazina

    Thanks

    I managed to tweak a bit and got it working but currently, I got a problem with passing an email field for the "Contacts" module, maybe you will be able to help.

    Email field there is not a regular text/input, it's some kind of "repeater" field, where I can put more than one email. 

    I tried to post a regular string for the "email" field in my request but that apparently does not work (email field is not set with any value)

    Are you able to tell me what is the proper way to set this field with a request?

    Thanks