Run custom script with BPM

I have yet to use SugarBPM (which has not been available on the Professional version we are still on) but you can certainly trigger php scripts with Logic Hooks, which is how we have been managing business processes for the past 12 years. Check out the documentation here and see if that helps:

https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_12.0/Architecture/Logic_Hooks/

FrancescaS

Hi Francesca, thanks for your reply. Some of our more simple process will be able to be migrated to BPM, after looking into the Logic Hooks, I can see that this is a good candidate to run our custom scripts. I'll do some further testing. Many thanks for your help. 

Hi Francesca, thanks for your reply. Some of our more simple process will be able to be migrated to BPM, after looking into the Logic Hooks, I can see that this is a good candidate to run our custom scripts. I'll do some further testing. Many thanks for your help. 

Peter Hallett

In addition to using Logic Hooks to run your custom scripts, you may want to investigate using the SugarQueue to add jobs to the processing queue with a run time of now in order to run them asynchronously. If your scrips are very complex then it may hold up the user if they run as part of the logic hook. It may be better users experience if the logic hook simply adds the job to the queue and returns control straight away.

Of course, if the script needs to be synchronous (i.e. it needs to update the current record specifically) then you may be forced to keep it in the logic hook. In the past though, for scripts which may take some time to complete, I have simply returned a message to the user to say the processing is underway and they are free to continue with other UI work in the meantime.

Thanks,

JH.