Best way to add extra info to assign notification email

Hi,

I would like to add extra information to the notification email template. More information regarding the record that is being assigned. When I add $contacts_name using the insert button it doesn't seem to be working? Is there an easy (read: non programming) to add extra information to the assign notification mail?

Parents

0 Enes Saridogan over 2 years ago

Hi Jeroen,

We were asked for the same thing by our customer, to customize the assign template, and we have to add some code to add more informations to perform that ... I don't know if with the newest versions of sugar we can't customize directly with the studio or smthng like that ?

We did the trick in Sugar V10.0.4.

Have a nice week-end,

Best regards,

Enes
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Enes Saridogan over 2 years ago

Hi Jeroen,

We were asked for the same thing by our customer, to customize the assign template, and we have to add some code to add more informations to perform that ... I don't know if with the newest versions of sugar we can't customize directly with the studio or smthng like that ?

We did the trick in Sugar V10.0.4.

Have a nice week-end,

Best regards,

Enes
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

0 Jeroen Somhorst over 2 years ago in reply to Enes Saridogan

Hi,

where did you add the extra code to?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Jeff Bickart over 2 years ago in reply to Enes Saridogan

You can use SugarBPM to send notifications instead of using the Out of the Box notifications.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel