https://sugarclub.sugarcrm.com/dev-club/f/questions-answers/5206/automate-the-status-change-of-inbound-emailsBy default, the "Email Status" of Inbound emails are set to "Unread". I'm hoping to get some ideas on how we can automate the status change when the following actions are taken: Change the status to "Read" when the assigned user goes to the detailen-USTelligent Community 12