How would I add a BCC to all outgoing email

If it's only emails that the users send (from the UI) - we can extend the MailApi and create a CustomMailApi in custom/modules/Emails/clients/base/api/CustomMailApi.php. In the handleMail method we can add the BCC in the request args. 

If you want to add emails for all outgoing emails (eg: auto replies, system emails, etc) - And since you say it's temporary - a non-upgrade safe approach is to directly modify modules/Emails/Email.php - and add your BCC whenever $mailer->send() is called. But since it's non upgrade safe - you can't do this in Cloud.

I have a feeling thats the only way to do it.  I might be able to override the Email.php in the custom directory but I think its hardcoded too many times for that to work right.

hello 

I have a Logic Builder flowchart that creates email message draft automatically
Here is screenshot of the piece of it, that implements adding bcc to the email draft

I suppose everything that could be configured for Sugar could be developed with code too,
therefore I hope the screenshot could be of help

Hi Kenneth,

We are using external clients (Outlook, Thunderbird, etc.) and we have set the client's system to do a BCC to our SugarOnDemand installation (we don't do custom code).  For those using Office365 or clients that don't offer an automatic BCC option, we have told them to do a BCC for all emails, but sometimes they "forget".

hi Bud Hartley
Does the following help?

https://www.howtogeek.com/684902/how-to-automatically-bcc-emails-using-rules-in-outlook/#:~:text=In%20Outlook%2C%20you%20can%20add,Bcc%20on%20any%20new%20email.

The August 2010 "How-To Geek" posting was helpful for those that didn't know how to set it in Outlook. 

Unfortunately, the Outlook in Office365 no longer has that function so we have the users add the BCC. 

You can use Sugar Connect to add some functionality to your Office365:

support.sugarcrm.com/.../

Yes! At $15 / user the last time I checked :-)

Sadly, yes.

Do you have access to Exchange server?
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin/how-to-add-auto-bcc-to-all-user-accounts/89dda0d8-de33-412d-9e3d-e4fd76f97c2a