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WordPress to SugarCRM Lead connection problem

akram zouggari

Hi everyone 

i need to connecte wordpress with sugarCRM using 

use this url for connetion but is not working 

the result :

Conntion problem

can you help me plz

thank s

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  • 0 Sugar Employee Badge

    Hi Akram, 

    It seems the plugin you are using is still using the legacy v4_1 REST API endpoint so you would need to point it to service/rest/v4_1/rest.php instead of rest/v10

    Let me know if that allowed to connect, 

    Thanks

    Dennis

  • 0 in reply to Dennis Wangerin

    Hi Dennis Wangerin

    thank s for you answer,

    I tested but the same error.

  • 0 Sugar Employee Badge in reply to akram zouggari

    Hm ok, not sure then maybe best to reach out to the developers of the plugin for assistance. You could also verify that the url http(s)://your-instance/service/rest/v4_1/rest.php can be opened in the browser to confirm the plugin can connect. Also on your screenshot there is a checkbox "is your SugarCRM .htaccess protected" so if that is the case try to check that as well ( not sure why this is supposed to do, you could also check with the developers of the plugin)

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  • 0 Sugar Employee Badge in reply to akram zouggari

    Hm ok, not sure then maybe best to reach out to the developers of the plugin for assistance. You could also verify that the url http(s)://your-instance/service/rest/v4_1/rest.php can be opened in the browser to confirm the plugin can connect. Also on your screenshot there is a checkbox "is your SugarCRM .htaccess protected" so if that is the case try to check that as well ( not sure why this is supposed to do, you could also check with the developers of the plugin)

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